Our commitment to your health & wellbeing 


Our commitment to our guests encompasses not only the guest experience, but also your safety, health, and wellbeing.

Emerald Cruises works closely with the Cruise Lines International Association (CLIA), State and Federal governments, and local and international Government Health agencies to ensure our protocols meet and exceed the latest regulatory requirements. In addition, we are continuously implementing the newest insights that help us to safeguard the health and safety of our guests and staff, while ensuring a truly wonderful guest experience.

The assurance of a global brand presence 

As a global group, we’re committed to maintaining outstanding levels of service. We partner with businesses and suppliers worldwide to provide the best in cruising, so you can rest assured that your journey is in safe hands.
An Emerald Cruises luxury river ship sailing down the Danube in Budapest in front of the Parliament building An Emerald Cruises luxury river ship sailing down the Danube in Budapest in front of the Parliament building

Water levels during your cruise 

Please be aware that high and low water levels can affect sailing conditions along the rivers. From time to time, we may have to alter your itinerary at short notice due to factors out of our control.
A crew member on board a luxury river ship providing information to a guest from their laptop A crew member on board a luxury river ship providing information to a guest from their laptop


Our river cruise travel assurance

We understand that planning your river cruise is a big commitment. At Emerald Cruises, we do all we can to ensure you have peace of mind, from the minute you book your journey to the moment you step on board.

Additional information

Woman smiling, wearing smart clothing in her office, with a map on the white wall behind her Woman smiling, wearing smart clothing in her office, with a map on the white wall behind her

Contact us

Reach out to our cruise experts for help and advice.

Cochem Imperial Castle, in Reichsburg on bank of the Moselle river Cochem Imperial Castle, in Reichsburg on bank of the Moselle river

River cruise destinations

Discover a world beyond the ordinary.

Luxury river ship docked in Bernkastel, Germany, with the landscape reflected in the water’s surface. Luxury river ship docked in Bernkastel, Germany, with the landscape reflected in the water’s surface.

The river experience

Discover life on the river.

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