
Travel Protection
Enjoy peace of mind by protecting your trip with travel insurance
For guests who purchased travel protection prior to June 23, 2025, you can visit Trip Mate.
For guests who are purchasing travel protection after June 23, 2025, learn more about Allianz below.
Select Allianz Travel Insurance when booking your vacation and enjoy peace of mind throughout your trip.
Depending on your plan, travel insurance can reimburse up to 100% of your trip costs if you can’t go or need to come home early due to a covered illness, injury, and much more. Benefits can also provide money back for covered travel and bag delays, medical emergencies, and lost or damaged personal items. Plus, you’ll have 24-hour access to award-winning assistance that can help you solve travel-related problems on the go.
Plans can include trip cancellation protection, baggage protection, 24-hour assistance, and more - protecting you from booking to return. Since benefits vary by plan, please read your plan documents for details.
Reimburses your prepaid, non-refundable travel expenses if you need to cancel your trip due to a covered reason, which may include situations like:
Reimburses the unused, non-refundable portion of your trip and additional transportation costs it takes for you to return home early or to continue your trip due to a covered reason, which may include:
Provides reimbursement if your luggage or other personal items are lost, damaged, or stolen while traveling.
Reimburses the reasonable additional purchase of essential items during your trip if you experience a covered baggage delay.
Provides reimbursement for certain eligible expenses like meals or accommodations due to a covered travel delay.
Reimburses expenses related to covered emergency medical or dental care (sublimit will apply) incurred on your trip. Examples of covered emergencies may include:
Provides convenient access to schedule virtual or in-person doctor visits, if available where you’re traveling, for unforeseen medial issues requiring non-emergency attention - like a stomach bug or migraine. Access includes:
Provides benefits for medically necessary transportation to the nearest appropriate medical facility following a covered injury or illness.
Help is just a phone call away. A team of multilingual problem solvers is available to help you with medical and other travel-related emergencies or issues.
Medical assistance can include, but is not limited to:
Additional services for travel-related emergencies can help with:
If you’re not satisfied, you have 15 days to cancel your plan and receive a full refund of the plan price. Plans are generally non-refundable after that period, or if you have started your trip, filed a claim, or the policy has ended. Cancellation rules may vary by plan and state; see your plan details.
You’ll also get the ready-for-anything Allyz® app - a digital extension of your plan with exclusive features like real-time safety alerts, easy paperless claims, and other smart services to help during your trip.
Plan | Brochure | Learn More |
---|---|---|
Expedition Plan with Cancel Anytime - All states except NY and WA | Download Brochure | Expedition with Cancel Anytime | Allianz |
Expedition Plan - All states except NY and WA | Download Brochure | Expedition Plan | Allianz |
Expedition Plan NY | Download Brochure | Expedition Plan | Allianz |
Expedition Plan WA | Download Brochure | Expedition Plan | Allianz |
Latitude Plan - All states except NY and WA | Download Brochure | Latitude Plan | Allianz |
Latitude Plan NY | Download Brochure | Latitude Plan | Allianz |
Latitude Plan WA | Download Brochure | Latitude Plan | Allianz |
To book a cruise, call our Reservations Team at 857-216-7413 or email hello@emeraldcruises.com
Terms, conditions, and exclusions apply, including for pre-existing conditions. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best’s 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance (AGA) or its affiliates. AGA compensates their suppliers or agencies for allowing AGA to market or offer products to customers of the supplier or agency Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com.
1 USE OF THE AIR DOCTOR SERVICES IS NOT FOR MEDICAL EMERGENCIES. IF YOU HAVE, OR THINK YOU MAY HAVE, A MEDICAL EMERGENCY, CALL THE EMERGENCY NUMBER IN THE COUNTRY WHERE YOU ARE LOCATED. Air Doctor is a third party. When you go to Air Doctor’s website or use Air Doctor’s services, you are subject to Air Doctor’s terms of use, privacy policy, and Air Doctors’ other terms and conditions as provided by Air Doctor. Allianz Global Assistance and Air Doctor are not healthcare providers or medical organizations, and neither Allianz Global Assistance’s staff nor Air Doctor’s staff deliver professional medical services, provide medical advice, or provide medical diagnosis. Allianz Global Assistance is not responsible for any services, including medical services or advice where provided, provided by Air Doctor or the healthcare providers you may access through its network, or the processing of personal information by Air Doctor or such providers. Air Doctor and its affiliated healthcare providers may share your information with Allianz Global Assistance for the purpose of Allianz Global Assistance providing you with insurance and assistance services. Allianz Global Assistance will provide information about your insurance policy to Air Doctor to validate you have a policy in effect. However, this is not a guarantee of coverage. Subject to the terms of your policy, you may be responsible for costs not covered by your Allianz Global Assistance policy. To obtain a guarantee of coverage, or if you have questions about your coverage, call Allianz Global Assistance at +1 804-673-1173. Your Allianz Travel Insurance plan may provide direct billing benefits for up to three Air Doctor telehealth sessions per person per trip.
2 No purchase necessary to download the app. Your use of the Allyz® app and any and all content thereon is at all times subject to the Terms of Use. Please note that your mobile device must be compatible with international networks to use certain features overseas, such as calls to 24-Hour Hotline Assistance. Message, data and roaming rates and charges may apply to your use of the app and content thereon and be charged by your mobile carrier or other service provider. This application is not a substitute for medical advice or treatment. All plans/claims subject to policy terms, conditions, and exclusions. AWP USA Inc. and its affiliates, including Jefferson Insurance Company and AGA Service Company d/b/a Allianz Global Assistance, are committed to protecting your privacy. By using the Allyz® app, including any content thereon, you are consenting to the collection and processing of your personal data under as described in our Privacy Policy. iOS, iPhone and App Store are trademarks of Apple Inc. Android and Google Play are trademarks of Google Inc.
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