MyRewards are calculated based on 1% of your new booking made directly through Scenic Group including cruise, land journeys and flights. MyRewards are not earned on port charges and taxes, flight taxes, credit card fees and gratuities (if applicable).

MyRewards can be redeemed on any Scenic or Emerald Cruise or Land Journey including upgrades and extensions. They cannot be used as part of a deposit payment, onboard accounts or for purchases on board any Scenic or Emerald journey.

No, there is no minimum or maximum number of MyRewards that can be earned and applied to a particular booking.

Members will be able to accrue and redeem their MyRewards on new bookings created from February 10, 2026.

Scenic and Emerald MyRewards will be applied on the day after the last day of your cruise or land journey.

Members are currently able to redeem their MyRewards and use them towards a future cruise or land journey. Please note that MyRewards are applied to a member’s account post travel and can only be redeemed once applied.

When a single booking is made for multiple people, each traveler earns their own MyRewards, not the person who made the booking. The booker will only earn MyRewards on the share of the booking that relates to their own travel.

Your MyRewards are linked to the original booking currency. For example, if a guest makes a booking in AUD, the earned points will be valued and redeemed in AUD.

This feature will not be available at time of launch and will be released in the coming months. Once available, members may request a one-time change of their MyRewards currency to match their country of residence. The conversion is processed using the daily spot rate plus a fee of 5% and an amendment charge of $50/EUR/GBP will also be applied to the converted amount.

MyRewards are valid and can be used 3 years from the date of issue.

You will be able to see the amount and validity date of your MyRewards as part of regular loyalty emails. If you are not opted in to email communications, you can access this information by phoning the Scenic or Emerald reservations team.

MyRewards can be applied to cruise and land bookings by contacting our reservations team or your travel agent. Simply inform them that you would like to use your MyRewards, and the value will be deducted from the total balance of your booking.

No, deposits must be paid as per our current terms and conditions.

MyRewards can be applied to cruise and land bookings by contacting our reservations team or your travel agent. Simply inform them that you would like to use your MyRewards, and the value will be deducted from the total balance of your booking.

MyRewards should be applied at the time of booking. The MyRewards for your first journey (cruise or land) will be credited after you complete this trip, therefore they will not be available to use on a second back‑to‑back booking which has already been confirmed.

If you change your booking value, the MyRewards value you will receive post travel will also change in-line with the new booking value.

MyRewards cannot be transferred to friends or family. They can however be used between guests who are traveling together on the same booking.

MyRewards are not a cash equivalent and cannot, under any circumstances, be converted or refunded in cash.

If your cruise is canceled, you will receive a refund of your booking which will include a reversal of the status points and MyRewards that you would have earned. If you have applied MyRewards when you made your booking and your cruise is later canceled, please note that these will also be credited back to your account.

The Scenic Group cancellation policy as noted in our Terms & Conditions applies to all canceled bookings.

If you paid part of your booking using MyRewards, your cancellation penalties will always be settled using your monetary payment first. Any applicable MyRewards which do not contribute to the cancellation fee, will be returned to you based on the original accrual and expiry dates. For more information, please refer to the loyalty program terms and conditions.

For example: if 50% cancellation penalties are due and 60% of the booking was paid with MyRewards, the penalties are settled with 40% cash and 10% MyRewards. Any MyRewards reinstated will be returned with the original accrual and expiry dates. For more information, please refer to the loyalty program terms and conditions.